Shipping Policy

We proudly offer shipping services to customers across India and more than 180 other countries. For orders within India, please visit the domestic section of Staydec. For international deliveries outside of India, kindly reach out to us through our Contact Us page. Please note, this shipping policy is applicable only for customers located in India.

Shipping Charges
Prepaid orders within India qualify for free shipping. For orders placed via Cash on Delivery (COD), an additional Rs. 49 charge applies. Please be aware that this fee is non-refundable.

Shipping Partners and Delivery Times
We partner with renowned logistics providers worldwide to ensure timely and secure delivery of your orders. Deliveries within India typically take between 4-7 days. However, due to the ongoing pandemic, delivery times may be subject to delays, especially in affected regions. We appreciate your patience and understanding during this time.

Order Processing and Dispatch
Once your order is confirmed, our team conducts a thorough inspection to ensure that each product meets our quality standards. After passing the final checks, your items are carefully packed and handed over to our trusted delivery partners. They will work to deliver your order as swiftly as possible. Should any issues arise during delivery, our logistics partners will contact you to resolve the matter.

Tracking Your Order
To check the status of your order, you can log in to the “My Account > Order” section on our website or reach out to us through the Contact Us page. If your order is shipped in multiple packages, rest assured this is a normal practice. We ship products as they are processed rather than waiting for the entire order to be ready. Any applicable shipping or COD charges will only be applied to the first package.

Dispatch and Tracking Information
Each product’s estimated dispatch time is available on the Shipping and Returns tab of its product page. Once your order is dispatched, you will receive an email with a tracking number and details of the courier company handling your shipment. Tracking information will be available 24 hours after the order has been shipped from our warehouse.